Frequently asked questions.

What is the cost of my appointment?

Fee Schedule as of January 1st, 2025

Massage Therapy Fee Schedule:

60 - minute Massage Appointment $105.00 +HST ($120.75) - (online booking available)

90-Minute Massage Appointment $140.00 + HST ($161.00) - (please call 709-757-5777 to book)

Chiropractic Fee Schedule:

Initial Visit - $115.00 - (please call 709-757-5777 to book)

Reassessment - $90.00 (*required if it is has been longer than six-months since your last appointment-please call 709-757-5777 to book)

Chiropractic Visit (subsequent visit) - $68.00 (online booking available)

What is your cancellation policy?

We understand situations arise when you may need to cancel or reschedule your appointment. To do so, we request you notify us at least 24 hours in advance. This allows us to offer your appointment slot to another client on our waiting list.

No Shows and/or Same Day Cancellations are subject to a cancellation fee:

Chiropractic Cancellation less than 24- hours/NO SHOW - $68.00 cancellation fee

Massage Same-day cancellation/ NO SHOW - $120.75 cancellation fee

We appreciate your understanding and cooperation with this policy, as it helps us maintain efficient scheduling and service quality for all our clients.

In case of emergencies or unforeseen circumstances, please contact us directly to discuss your situation -

709-757-5777.

Can I book online?

You can now book appointments for Chiropractic and Massage Therapy online! Please visit our home page to select the practitioner you'd like to schedule with.

Please note: Chiropractic Initial Visits and Reassessments must be booked by calling the clinic directly, as these appointments require additional time. (709-757-5777)

Can I cancel my appointment online?

Please note that Chiropractic and Massage Therapy appointments cannot be cancelled online. To cancel an appointment, please call our clinic at 709-757-5777, and our front-end staff will assist you. Outside of clinic hours, cancellations can also be sent via email to discoverchiropractic@bellaliant.com.

Please be note that cancellations made under 24 hours or on the same day are subject to our cancellation policy.

What is a reassessment?

If it has been over six months since your last visit, your upcoming appointment is scheduled as a reassessment. This process ensures we have the most accurate and up-to-date health information to provide you with the best possible care

Do you direct bill insurance?

At this time, we are able to direct bill for most private insurance. However, there are exceptions where specific private insurance policies may not allow direct billing or do not permit secondary insurance billing through a spouse's coverage. Note that any co-pays or remaining balances as a result of insurance payments are the responsibility of the patient.

Currently, Massage Therapy direct billing is available Canada Life & for Blue Cross only.

For Chiropractic services, we are able to direct bill for the following insurance companies:

Canada Life (formerly Great West Life)

Claim Secure

Industrial Alliance

Johnsons

Johnston Group

Manulife

SSQ (division of Greenshield)

Greenshield

Sunlife

If you have any questions or need further assistance with insurance billing, please contact the clinic

Where are you located?

We are now located at 146 Campbell Avenue, St. John's, at the intersection of Cashin Avenue and Campbell Avenue. We look forward to welcoming you to our new clinic space.